01
Citizen Experience
Unified digital services across responsive web and mobile, with self-service portals and a single digital identity for every citizen touchpoint.
GovTech & Citizen Service Platforms · Digital Governance
One platform connecting every department, every service, every citizen.
We build unified government platforms that simplify citizen services, automate administrative workflows, and enable digital governance at scale — one intelligent ecosystem instead of a portal for every department.
The problem
Every department has a portal. Citizens have none that work.
Services are scattered across agencies, identities don't travel, and approvals crawl through paper and email. Citizens re-enter the same details for every certificate; officers chase files they can't see; leadership gets reports that are already stale. Most digital-governance efforts stop at another department portal bolted onto the same fragmented workflows.
One ecosystem, six capability domains.
Citizen experience, governance, workflows, identity, payments, and enterprise infrastructure — engineered as one connected platform for every engagement, not six disconnected tools.
02
Digital Governance
Role-based administration, department monitoring, executive dashboards, and MIS reporting so leadership sees service delivery as it happens.
03
Workflow Automation
Configurable processes with SLA monitoring, auto-escalation, and multi-level approvals that cut processing time without cutting accountability.
04
Identity & Trust
Aadhaar authentication, eSign, Video KYC, and consent-based verification — the trust layer every regulated citizen transaction depends on.
05
Payments & Documents
Digital payments, DBT, DigiLocker-integrated storage, and QR-verifiable certificates wired into the same service pipeline.
06
Enterprise Platform
API gateway, cloud infrastructure, disaster recovery, and secure integrations built for high-volume government workloads.
Three platforms. State scale.
Citizen services, a unified state gateway, and India's first state-level Uniform Civil Code — the same digital-governance architecture, proven in production. Open any one to see the platform in full.
01
Apuni Sarkar
Digital public infrastructure
e-District · ITDA, Govt. of Uttarakhand · 2024
15M+ applications across 1,000+ services and 20+ departments, with a 95% reduction in approval time.
15M+
Applications processed
1,000+
Active services
20+
Active departments
95%
Problem resolution
02
Digital Uttarakhand
Unified digital government
Govt. of Uttarakhand · 2025
The state's unified digital gateway — one portal for departments, citizens, and officials, with single sign-on across e-Office, Citizen Helpline, and every integrated service.
1
Portal for all services
SSO
Single sign-on
e-Office
Integrated workflow
24×7
Citizen helpline
03
UCC Portal
Civic technology
Home Dept · Govt. of Uttarakhand · 2024
India's first state-level Uniform Civil Code platform: 500K+ registrations across four portals with fully digital case processing.
1st
State UCC in India
500K+
Registrations
4
Portals
100%
Digital case processing
Snapshots · Live platforms
Citizen service surfaces, up close.
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Snapshots · Live platforms
Citizen service surfaces, up close.
One architecture, proven three times.
The same enterprise capabilities, reassembled for three different mandates. What we build once, we don't rebuild from scratch for the next engagement.
Scroll to see all three platforms →
| Capability | Apuni Sarkar | Digital Uttarakhand | UCC Portal |
|---|---|---|---|
| Citizen Portal | Included | Included | Included |
| Mobile Platform | Included | Included | Included |
| Single Sign-On | Included | Included | Included |
| Aadhaar Integration | Included | Not included | Included |
| Workflow Automation | Included | Included | Included |
| Document Management | Included | Included | Included |
| Digital Certificates | Included | Not included | Included |
| Payment Integration | Included | Included | Included |
| Role-Based Administration | Included | Included | Included |
| Executive Dashboards | Included | Included | Included |
| MIS & Reporting | Included | Included | Included |
| SMS Notifications | Included | Not included | Included |
| API Integrations | Included | Included | Included |
Why Prodios Labs
We don't just digitize forms. We build the citizen platforms states actually run on.
Ten years shipping population-scale government platforms means the hard part — connecting identity, payments, documents, and departmental workflows into one governed ecosystem — is already solved. What your citizens and officers get isn't a demo; it's the same production standard behind 15M+ applications, a national e-Governance award, and India's first state-level Uniform Civil Code.
GovTech & Citizen Service Platforms · Start a projectGive your citizens
Give your citizens
one place to go.
Tell us which departments and services you need unified. We'll bring the same architecture that already runs at state scale.