Privacy Policy

This Privacy Policy explains how Prodios Labs (part of Codios Web Solutions Pvt. Ltd.) collects, uses, and shares information when you visit prodioslabs.com and related pages on this site.

By using this website, you agree to the practices described here. For questions, contact us at swapnil@prodios.com.

Information we collect

We may collect information in these ways:

• Information you provide — for example when you contact us or submit a project inquiry (name, email, organization, and the details you share).
• Usage and device data — pages viewed, approximate location derived from IP address, browser and device type, referring URLs, and interaction patterns on the site.
• Cookies and similar technologies — first- and third-party cookies and related tracking technologies used by analytics and product-improvement tools described below.

We do not sell your personal information.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services.

Website usage data is captured using first- and third-party cookies and other tracking technologies to understand which parts of the site are useful, how visitors move through pages, and overall online activity. We also use this information for site optimization, fraud and security purposes, and advertising.

Clarity may record session replays (including mouse movements, clicks, and scrolling). Sensitive input fields are masked by default in Clarity’s tooling; we do not intentionally collect passwords or payment card data through analytics.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Google Analytics

We use Google Analytics to understand aggregate traffic and usage trends (for example, which pages are visited and how visitors arrive at the site). Google may set cookies and process usage data according to its own policies.

You can learn more in the Google Privacy Policy and manage Analytics advertising features through Google’s ad settings.

Chat and support widget

This site may load a chat widget operated by us (Chat Forge) so visitors can ask questions. Messages you send through the widget, and basic technical metadata needed to deliver the conversation, are processed to respond to your inquiry and improve the experience.

How we use information

We use the information described above to:

• Operate, secure, and improve this website
• Understand how visitors use our content and offerings
• Respond to inquiries and support requests
• Measure marketing effectiveness and improve our products and services
• Detect and prevent abuse or fraud

Sharing of information

We share data with service providers that help us run the site, including Microsoft (Clarity), Google (Analytics), and our chat infrastructure, only as needed to provide those services. Those providers process data under their own privacy terms.

We may also disclose information if required by law, or to protect the rights, safety, and integrity of Prodios Labs, our users, or the public.

Cookies and choices

You can control cookies through your browser settings (block, delete, or limit cookies). Blocking some cookies may affect analytics accuracy or certain site features. Browser “Do Not Track” signals are not consistently interpreted across the industry; we currently do not respond to them in a special way beyond the controls above.

Data retention

Analytics and session data are retained according to each provider’s retention settings and our operational needs. Inquiry and correspondence data are kept as long as needed to respond and for legitimate business or legal purposes.

Children’s privacy

This website is directed at business and government decision-makers. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after an update means you accept the revised policy.

Contact

Prodios Labs · Codios Web Solutions Pvt. Ltd.
Dehradun · Delhi

Email: swapnil@prodios.com