A high-throughput public service delivery ecosystem consolidating 1,000+ statutory services into a single operational interface, reducing bureaucratic delays and enabling real-time application processing for millions of citizens.
Uttarakhand's public service delivery was hindered by fragmented, siloed departmental systems. Citizens faced constant administrative friction, navigating multiple interfaces, physical queues, and disconnected endpoints for routine civic services.
Prodios Labs built Apuni Sarkar as a single, centralized digital gateway for the state, unifying identity, payments, and application tracking into one cohesive infrastructure that connects citizens directly to the full spectrum of state governance.
A scalable, multi-tenant e-District platform integrating 1,000+ statutory services across every state department, consolidating identity, payments, workflows, and documents into one ecosystem.
Single sign-on and a unified citizen identity, with consent-based verification across every service.
A configurable workflow engine with RTS-compliant routing, escalation, and full audit trails for 1,000+ services.
e-RUPI, treasury integration, DBT, and programmable CBDC payments for fees and direct benefits.
DigiLocker-integrated document storage with a built-in SMS and email notification engine.
Role-based administration, monitoring dashboards, and executive MIS for every department.
An API gateway, master data management, and cloud infrastructure built for disaster recovery and scale.
One identity, one cart, one payment, one inbox: the rails the entire state now runs its citizen services on.Apuni Sarkar · e-District, Govt. of Uttarakhand